In response to the current COVID-19 pandemic, Howard Orloff Imports has taken many steps to ensure that we are ready to do business, on a limited basis.
Howard Orloff Imports is committed to providing premium customer service for our customers. Out of concern for the well-being and health of you, our customer, and all of our employees, we are addressing the COVID-19 with caution and to the highest extent possible.
We have implemented the following protocols to further reduce the spread of COVID-19 and to ensure the safety of our guests and employees. Until further notice:
- Current hours of operation are SERVICE: Monday-Friday from 8:00am-6:00pm; PARTS: Monday-Friday from 8:00am-5:30pm; and SALES: Monday-Friday from 9:00am-7:00pm and Saturday from 9:00am-5:00pm
- Pick-up and delivery of service customer vehicles whenever possible
- Routinely sanitizing the premises, wiping down high contact areas
- Temporarily closing our complimentary barista (beverage and snack station) areas to protect customers
- Taking extra measures to ensure all courtesy loaner vehicles are properly sanitized prior to being released to the customer
- Properly sanitizing interiors of customer vehicles before and after service
- Placing hand sanitizer and disinfectant wipes in all employee work spaces and public areas
- Increased employee education and awareness on preventive measures and hygiene to be consistent with the guidance provided by CDC
In accordance with the State of Illinois Phase 5 re-opening, masks are not required for fully vaccinated employees, customers, and vendors. If you are not fully vaccinated, we request that you please wear a mask upon entering the dealership. If you do not have one, we are happy to provide one for you.
We are in this together.
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