In response to the current COVID-19 pandemic, Howard Orloff Imports has taken many steps to ensure that we are ready to do business, on a limited basis.
Howard Orloff Imports is committed to providing premium customer service for our customers. Out of concern for the well-being and health of you, our customer, and all of our employees, we are addressing the COVID-19 with caution and to the highest extent possible.
We have implemented the following protocols to further reduce the spread of COVID-19 and to ensure the safety of our guests and employees. Until further notice:
- Current hours of operation are SERVICE: Monday-Friday from 8:00am-6:00pm; PARTS: Monday-Friday from 8:00am-5:30pm; and SALES: Monday-Friday from 9:00am-7:00pm and Saturday from 9:00am-5:00pm
- Pick-up and delivery of service customer vehicles whenever possible
- Routinely sanitizing the premises, wiping down high contact areas
- Taking extra measures to ensure all courtesy loaner vehicles are properly sanitized prior to being released to the customer
- Properly sanitizing interiors of customer vehicles before and after service
- Placing hand sanitizer and disinfectant wipes in all employee work spaces and public areas
- Increased employee education and awareness on preventive measures and hygiene to be consistent with the guidance provided by CDC
We are following current CDC guidelines and city and state mandates. Masks are not required to visit our stores, however you are more than welcome to wear one. You can also request that whoever you are working with wear one, as well, if you feel uncomfortable. If you are experiencing any symptoms of COVID-19, we kindly ask that you reschedule any appointments or take advantage of our online shopping options.
We are in this together.
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