Welcome to Our Service Department

At Howard Orloff Imports, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

For your convenience, we accept Visa, MasterCard, American Express, Discover and Personal Checks.

Service is by appointment only. We will confirm your online appointment by email within 2 hours, excluding Sundays and Holidays. All internet inquiries received after 6:00pm Monday - Friday and 3:00pm on Saturday may not be confirmed until the following business day.

All of our repairs and factory replacement parts installed by our factory-trained technicians carry a twelve (12) month/unlimited mileage warranty.

For your peace of mind Howard Orloff Imports, Inc. offers Vehicle Service Contracts for not only Jaguar, Land Rover and Volvo automobiles, but all makes and models, including vehicles that we sell. Protect your vehicle against the rising cost of automobile repairs.

Your privacy is important to us.

Howard Orloff Imports takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

Contact a Service Manager directly:

Greg Urban
Service Manager

Daryl Brewer
Assistant Service Manager


  • Monday 8:00am - 6:00pm
  • Tuesday 8:00am - 6:00pm
  • Wednesday 8:00am - 6:00pm
  • Thursday 8:00am - 6:00pm
  • Friday 8:00am - 6:00pm
  • Saturday Closed
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 7:00pm
  • Saturday 9:00am - 5:00pm Sales Only
  • Sunday Closed

Parts Dept. Hours

  • Monday 8:00am - 5:30pm
  • Tuesday 8:00am - 5:30pm
  • Wednesday 8:00am - 5:30pm
  • Thursday 8:00am - 5:30pm
  • Friday 8:00am - 5:30pm
  • Saturday Closed
  • Sunday Closed

Service Dept. Hours

  • Monday 8:00am - 6:00pm
  • Tuesday 8:00am - 6:00pm
  • Wednesday 8:00am - 6:00pm
  • Thursday 8:00am - 6:00pm
  • Friday 8:00am - 6:00pm
  • Saturday Closed
  • Sunday Closed
Proud to be your Chicago, IL Auto Service Center

Is your luxury vehicle ready for a tune-up? Has it recently been in an accident and now requires extensive collision repairs? Then bring it to the premier Chicagoland, auto service center to get it performing at optimum levels again. We know a busy schedule sometimes makes it difficult to have your vehicle serviced, which is why we are firmly committed to providing some of the quickest service times in town. It's our remarkably fast and efficient service that makes us the premier auto repair shop in Chicago, Illinois.

What distinguishes an elite auto repair shop in Chicago, Illinois?

Expertise. Whether your vehicle requires routine maintenance or extensive collision repairs, at Howard Orloff Pre-Owned it will be in the hands of expert specialists with a proven reputation of excellence. To keep up with the latest innovations in automotive repair, our factory-trained and ASE-certified technicians undergo extensive training to master revolutionary techniques. And to ensure our technicians have the tools needed to perform the job correctly, we outfit our state-of-the-art service center with only the most-advanced diagnostic equipment.

Here at Howard Orloff Pre-Owned we treat our valued clients well. Bring in any service estimate from a competing Jaguar, Land Rover or Volvo dealership and we'll "MEET OR BEAT" it! Our Website makes it easy to get the latest online service incentives, specials and coupons. We also provide you the ability to schedule your service appointment quickly and easily online. And we now have extended those same services to all makes and models to better serve our loyal customers. So if you have another make and model vehicle in your garage, we can provide the same great service that you have come to expect from Howard Orloff.

We'll tow it AND give you a ride

For your convenience, our first-class towing service is always ready to transport your vehicle to our service center. We are also pleased to offer a free shuttle service to customers within a 5-mile radius of the dealership. And for those customers whose vehicle requires extensive repairs, we encourage you to take full advantage of our convenient car rental service located on-site. And weather permitting, your vehicle will always receive a complimentary carwash once repairs have been completed.

Howard Orloff Pre-Owned is more than just a premier Chicagoland used car dealer. We provide our customers a complete automotive, one-stop shopping experience, to help you enjoy your vehicle to the fullest. You won't find another used car dealer in the city of Chicago that is more devoted to customer satisfaction, as our ultimate goal is to make your experience as simple, swift and satisfactory as possible.