Meet Our Team

It is now over 40 years of working in our family business, and it has certainly been a great ride. When I started washing cars back in 1977, little did I know that it would turn into a lifelong career. One of the most rewarding parts was being able to work for, and learn from our dad, Howard. He always taught me be fair and honest with our staff and our customers. His philosophy has helped us grow into the organization we are today. We know that our customers have many choices when it comes to purchasing and servicing their vehicles, and we are dedicated to providing a wonderful experience every time. Please don't hesitate to contact me if I can be of any assistance anytime.

Having worked in the automobile industry for almost 30 years, all with Howard Orloff Imports, the last 20 years as a part owner, I have come to appreciate both our committed staff and our loyal and valued customers. Having the chance to work in a family business, has given me a rare opportunity to make a difference; both in working with such a fine staff, and also in serving our customers in a friendly, positive and enjoyable way. As a Dealer Principal, it is important that each of our employees have a safe and comfortable environment in which to come to work each day. And as the exclusive Jaguar, Land Rover and Volvo dealer in Chicago, it is equally important, that each of our customers share that comfortable environment where they are respected, appreciated and valued in every way doing business with us. Celebrating our 60th Anniversary in the auto industry in Chicago, we have recommitted ourselves and our company to serving our customers in the very best way possible by defining our company philosophy that, "Every employee is responsible for every customer experience".

I started working in the car business at Howard Orloff in May of 2000 as a young pup of 22 years old. Since that time, I've gotten married, have had two beautiful daughters and a son, and have gone from being in the top 10% in the country in Volvo Sales, to being the Finance Director, the Pre-Owned Manager to now being General Sales Manager. I always strive for 110% customer satisfaction in all aspects of their sales or service experience.

I started my career in the automobile business 32 years ago, at a dealership where we became the top dealership in the nation for our brand. I learned early on that taking care of our customers was the only way we would prosper in the auto industry. As a result, I have spent my career insisting on the best for my customers, not only from me, but from my sales staff as well.  I have been at Howard Orloff Imports since February of 2007, and in that time we have developed a conscientious group of sales professionals who really care about their customers, and as a result, provide great service. It is a staff and company with whom I am proud to be a part of.

I have been in the automotive business since May of 2000. I joined the Orloff team in 2003 as a member of the new Land Rover Chicago franchise. Over the past 10 years here; I worked in the Land Rover/Jaguar Sales Department and in September 2012, I became Business Manager. In my new role as Sales Manager, my goal still continues to be providing customers with quality service and to build lasting relationships. In my spare time I enjoy biking and spending time with my two sons.

Like most who have found themselves in this field, I discovered long ago that I had a passion for automobiles. Some like the domestic brands or even prefer imports from Germany. I however, have always found myself drawn to the English manufacturers. Because of this passion for English automobiles, I found myself in the auto industry. Luckily, I was asked to join the fantastic staff here at Howard Orloff Imports. You will find me to be a person who is sincere and honest, and will help you purchase your new car, truck or SUV with little pressure. I feel you should be allowed to spend your money on the vehicle you want most, and within your own time frame. My job is to make your buying experience as smooth and easy as possible. My goals for you during your visit are simple: 1) Have a good time during your shopping experience. 2) Find a vehicle that you are going to love. 3) Make sure the budgeting makes sense for you. 4) And make it all EASY for you. If I can help you accomplish those simple objectives, well then I've done my job.

I am new to the automobile industry and have only been with one dealer; Howard Orloff since May 2007. I have, however, been in sales for over 15 years in the Security and Telecommunications industry. At times, I find it can be a little more challenging for me, being a woman. However, I am very trustworthy, personable, dependable, and most of all very patient. I came to the car business for a career change and to change the old stereotype of car sales. And customers have responded by telling me that, "this has been the best car buying experience they have ever had". I pride myself in hearing those words on every sale and when I do, it reminds me of why I like working at Howard Orloff and assisting people with acquiring their dream cars.

I have had the great pleasure of working at Howard Orloff Imports since 2013, and over the years I have learned a lot about what customer service really means in an industry like this. I have worked my way up to a point where I get the joy of being able to sell all three brands that Howard Orloff Imports has to offer. I pride myself with providing a luxury experience that one would expect when purchasing a Land Rover, Volvo, or Jaguar.  I believe that buying a car is one of the more enjoyable experiences one can have, and I try to make everything a smooth and fun experience for my customers. I look forward to continuing my career at Howard Orloff Imports and getting the privilege to see all the great new vehicles and technology that these brands provide. In my free time, I enjoy illustrating, snowboarding, watching the Blackhawks, and occasionally geeking out with some video games.

I am a sales consultant for Howard Orloff Imports. After a few years of working in construction, I was looking for a new and rewarding challenge. It is the desire for a career change that has landed me in the automobile industry. I am eager to learn the business and assist my customers in their pursuit of their new vehicle. Like many of my co-workers, I believe that the car buying process does not have to be a difficult or complicated one. Finding a vehicle that best suits the individual customer's needs at the right price is just the beginning of our relationship. I look forward to developing and maintaining these relationships in the years to come.

I have been with Howard Orloff Imports since May 2012 and before this my experience in the car business was 2 summers after High School as a Porter/Detailer for a Nissan Volkswagen dealer in the Metro Detroit area. I bought an XC90 here in 2010, and when I was looking to change careers from Commercial Food Sales, I felt that after the way I was treated in our own car-buying experience, that this place was a good fit. I was treated very well and the overall family atmosphere made me feel very good about our choice to purcahse a vehicle at Howard Orloff, an now as a choice for me to work and as a change of careers.

I started working in the car business at Howard Orloff in May 2001 as a porter. Since then, I have made the move to Land Rover/Jaguar sales where I strive to exceed customer sales experience. When I am not selling cars I am skating, stepping, and bowling. I always invite people in to buy a new or pre-owned vehicle from me because we have the best selection. How may I help you?

My motto has always been "to treat others like I want to be treated", which is with honesty and most of all, with respect. I have been with Howard Orloff Imports since 1999. In my 37 years in the car business, I have handled different tasks; Sales Manager in both new and pre-owned departments, Finance/Lease Manager, Appraiser/Reconditioning Manager, but my most gratifying role has been on the sales floor as a Sales Guide. Helping a consumer make a very important decision with their next automobile purchase is a very rewarding feeling. I look forward to providing that service to you, your friends, and family.

I have been in automobile sales for over ten (10) years and still enjoy assisting customers in selecting their cars. No matter if it is a first car, a work car, a mini van, or a brand new red sports car, I realize all car purchases are big decisions for my customers and their families. I welcome the opportunity to assist in that purchase and giving customers a completely satisfied experience. When I am not working, I spend my time with friends going to concerts, sporting events, street festivals, mountain biking, traveling, beaches and I like to workout at Chicago Boxing Club.

I am the Service Manager here at Howard Orloff Imports and I have been since July 2007. I have worked in the car business for more than 25 years and I have had the pleasure of meeting some really wonderful people along the way. I always put myself into the shoes of the customer and I think that has helped me to be successful over the years. The part that I love most about the Service Department, is the positive vibe and electricity that results from taking care of customers, interacting with employees, and fixing cars right the first time!

I have been employed with Howard Orloff Imports since May of 1996. During those seventeen years, I have held many positions at the dealership including service advisor, service dispatcher and currently as the Body Shop Manager since 2006. My life outside of work typically consists of work-like related events where I spend most of my off time either repairing my own cars or cars for my family members.

I have been with Howard Orloff Imports since July of 1992. I have always enjoyed the fast-paced environment of the dealership and the automotive industry. With every customer, I strive to make the repair process of their automobile a friendly and trusted experience, whether you are a new or an existing service customer.

I started my career in the automobile business in November of 1998 at a Land Rover dealership in Barrington, IL as an employee in the parts department. I worked my way up to the position of parts director overseeing the parts operations for four dealerships.  I have worked primarily with the Land Rover brand my entire career and still truly enjoy the brand.  I started as the parts manager here at Howard Orloff in April of 2013. I have met some truly great people through my career in this industry and I look forward to the challenges and variety this job provides everyday.  In my free time I enjoy photography, sailing and scuba diving.

I was given the opportunity to join the Howard Orloff Imports family in 2007 as the Office Manager. I brought with me 28 years of auto dealership experience. I have always enjoyed the day-to-day operations of the general office, as well as managing the challenges that arise along the way. It is the responsibility of the general office staff to put the finishing touches on the customer transaction, and equally as important, to insure that any follow up to the customer's purchase or lease experience and their relationship with the dealership is a positive one. I take great pride in maintaining that relationship, and find it rewarding when a customer leaves the dealership satisfied with their new car. In my spare time, I enjoy sporting events and spending time with my son, who is a senior at the University of Illinois.